Last Updated: 23, Oct, 2024
At BrainChat.AI, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and share your personal data when you access or use our website (
https://www.brainchat.ai/) and mobile application (collectively, the "Service").
1.
Information We Collect We collect different types of information in connection with the use of our Service, including:
a.
Personal Information You Provide:
Account Information: When you create an account, we may collect your name, email address, username, password, and other relevant information.
User Content: If you interact with our Service (e.g., submitting feedback, filling out forms), we collect any data you provide.
Communication Data: Information you provide when contacting customer support or through other communications.
b.
Automatically Collected Information: When you use the Service, we automatically collect certain information:
Device Information: This includes your device's IP address, browser type, operating system, and other technical information.
Usage Data: Information about how you interact with the Service, such as the features you use, the time you spend on the platform, and your navigation within the Service.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interaction with the Service.c.
Third-Party Data:We may also collect information from third-party services or partners if you connect your account with services like Google, LinkedIn, or others, or if those services provide us with data as part of our integration.
2.
How We Use Your InformationWe use the information we collect for various purposes, including to:
Provide and Operate the Service: Process your registration, manage your account, and provide the functionalities of BrainChat.AI.
Improve the Service: Analyze usage data to enhance user experience, performance, and functionality.
Communicate with You: Send you updates, respond to inquiries, and provide customer support.
Marketing and Promotions: Send you promotional content about BrainChat.AI, subject to your preferences.
Compliance and Security: Ensure compliance with legal obligations, protect against fraud, and maintain the security of the Service.
3.
How We Share Your Information We may share your personal information in the following circumstances:
With Service Providers: We may share data with third-party vendors and service providers that assist us in operating the Service (e.g., hosting, analytics, customer support).
For Legal Reasons: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations or protect the rights, safety, and security of BrainChat.AI, our users, or the public.
With Your Consent: We may share your data with third parties if you provide explicit consent for such sharing.
4.
Your Data Rights Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
Access and Rectification: You have the right to access and request correction of your personal data.
Erasure: You may request that we delete your personal data, subject to certain exceptions (e.g., compliance with legal obligations).
Data Portability: You can request to receive your personal data in a structured, commonly used format.
Restriction of Processing: You have the right to request a limitation on how we process your data.
Object to Processing: You may object to the processing of your data for certain purposes, such as direct marketing.
Withdraw Consent: If we rely on your consent to process your data, you can withdraw that consent at any time.To exercise these rights, please contact us at
team@brainchat.ai.
5.
Cookies and Tracking TechnologiesBrainChat.AI uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve our Service. You can control cookies through your browser settings. However, disabling cookies may affect certain functionalities of the Service.For more information on how we use cookies, please refer to our Cookie Policy.
6.
Data Security We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
7.
Data Retention We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we securely delete or anonymize your data.
8.
Third-Party Links The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of those third-party sites.
9.
Children's Privacy BrainChat.AI is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.
10.
International Data Transfers Your information may be transferred to and processed in countries outside your own, including those that may not have the same data protection laws as your jurisdiction. We take steps to ensure that your personal data is protected in accordance with this Privacy Policy, including entering into standard contractual clauses or other mechanisms as required by law.
11.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will notify you by updating the "Last Updated" date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.
12.
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: team@brainchat.ai
Address: De Entree 232, 1101 EE, Amsterdam.
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